Privacy Policy

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Privacy Policy

Privacy Policy

N I A Tourism L.L.C

Last Updated: 15 June 2025

Your privacy matters to us. This policy explains how we handle your data.

    1. Information We Collect

    Personal Information

    • Name, address, phone number, and email address
    • Passport details and identification information
    • Payment information and billing address
    • Birth date and nationality
    • Emergency contact details
    • Travel preferences and special requirements

    Automatically Collected Information

    • IP address and device information
    • Browser type and operating system
    • Pages visited on our website
    • Time spent on our website
    • Referral sources and search terms

    Information from Third Parties

    We may receive information from business partners and service providers. This helps us improve our services and verify your identity.

      2. How We Use Your Information

      Core Business Purposes

      • Processing your travel bookings and payments
      • Communicating with you about your itinerary
      • Providing customer support and assistance
      • Customizing your travel experience
      • Managing emergencies during your travel

      Additional Uses

      • Sending promotional offers with your consent
      • Improving our services and website
      • Conducting market research and analysis
      • Preventing fraud and ensuring security
      • Complying with legal obligations
      3. Information Sharing

      Service Providers

      We share data with trusted partners who help deliver services. These include hotels, airlines, tour guides, and payment processors.

        Legal Requirements

        We may disclose information when required by law. This includes court orders or government requests.

          Business Transfers

          If our company merges or is acquired, your data may transfer. We will notify you before this happens.

            4. Data Security

            We implement strong security measures to protect your data. These include encryption, access controls, and secure networks.

            No data transmission is completely secure. We strive for reasonable protections aligned with industry standards.

              5. Your Rights

              You have the right to:

              • Access your personal data
              • Correct inaccurate information
              • Delete your data (with certain limitations)
              • Object to our use of your data
              • Withdraw consent at any time
              • Request data portability

              To exercise these rights, email contact@niatravels.com with your request.

                6. Data Retention

                We keep your data only as long as needed. This includes:

                • Fulfilling our contractual obligations
                • Complying with legal requirements
                • Resolving disputes and enforcing agreements
                7. Cookies and Similar Technologies

                We use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

                Our cookies help us:

                • Remember your login details
                • Understand how you use our site
                • Enhance site navigation and features
                • Target relevant advertisements
                8. Children's Privacy

                Our services are not directed to children under the age of 18. We do not knowingly collect data from children.

                  9. International Data Transfers

                  Your data may be processed outside your country. We ensure appropriate safeguards protect your information during transfers.

                    10. Third-Party Links

                    Our website may contain links to other sites. We are not responsible for their privacy practices.

                      11. Policy Updates

                      We may update this policy periodically. We may notify you of significant changes via email or website notice.

                        12. Contact Us

                        For privacy questions or concerns, please contact:

                        Privacy Officer
                        N I A Tourism L.L.C

                        Email: contact@niatravels.com

                        Phone: +971 50 535 7507

                        We aim to respond to all inquiries within 5 business days.

                        Your trust matters to us. We handle your information with care and respect.